Faqs

What maintenance is required?

The computer controls allow for minimal maintenance, mainly just to make sure there is enough salt in the brine tank so the system can clean itself. That’s it!

How long will the system last?

Because of the advanced cleaning process, our systems do not need to be replaced for many, many years. They are designed to last between 20 and 25 years, with most lasting much longer than that.

What happens during a hurricane or flooding?

Our systems are made to withstand Florida weather – including hurricanes and flooding. If there is ever an issue with the performance of our systems, we are only a call away.

Is Florida’s water really that bad?

Florida’s water is safe to drink. We do not claim you are going to get sick drinking the water. Buying a complete home water refiner is about water quality – not water safety. If you want clean, refined and softened water throughout your entire home, then our systems are for you.

Are your systems only available to homeowners?

No, we can sell and install our systems to renters as well. But, we cannot offer financing to renters because they do not own the property.

Is the system portable. In other words, can I take it with me if I move?

Yes, our systems are portable and can make the move with your family. Our professional installs will remove and reinstall your system free of charge whenever you need.

Where is your equipment manufactured?

We are partners with the Westinghouse Electric Corporation, who manufactures the Westinghouse Water Refiners – Dynamic Series we sell. You can learn more about Westinghouse here.

Will my water taste salty?

The technology that removes the hardness from your water does produce salt, but our four step filtration process eliminates any remaining sodium in the water to ensure your entire home has clean, tasty water on tap.

Who installs the system?

We provide professional installers to get your system up and running in no time. This means you can rest assured your system is installed and programmed to run efficiently for years to come.

What happens when the power goes out?

Each of our systems have a backup capacitor to keep the system running when the power goes out. Less sophisticated systems only provide batteries that have to be charged annually.

Do you offer financing?

Yes, we have flexible payment plans to make our products more affordable. When you schedule an in-home water quality demo, we can discuss your options for payment.

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